Note: All of your personal data files and applications will be lost. Be sure that you have your data files backed up before performing this option.
Note: Due to the large number of virus and Spyware threats on the Internet, it is recommended that you disconnect all Internet connections before reinstalling Windows®. After the Windows installation, antivirus and firewall software can be installed and then the Internet connection can be re-enabled to update the antivirus definitions and perform Windows Updates.
- Remove all CDs or DVDs from the optical drives.
- Turn off the computer, using the normal Windows shut down process.
- After the computer is turned off, disconnect all USB devices except the keyboard and mouse. This includes USB devices such as a printer, scanner, removable storage, or camera.
- Turn on the computer. After the Gateway BIOS logo appears, repeatedly press the F8 key. The Advanced Boot Options menu opens.
- On the Advanced Boot Options screen, use the arrow keys to select Repair your Computer, and then press the ENTER key.
- In the System Recovery Options dialog box, select the appropriate keyboard layout, and then click Next.
- In the System Recovery Options dialog box, click the down arrow to select a user account that has Administrator rights, then click OK.
Note: The Administrator account is disabled by default.
- In the System Recovery Options window, select Recovery Manager.
- In the Gateway Recovery Center window, click Next.
- In the Gateway system recovery window, select Full factory recovery.
- In the All data will be lost window, select Yes, and then click Next.
- The Windows partition is formatted and Windows is installed.
- In the Recovery is complete window, click Finish.
- In the System Recovery Options window, select Restart.
- The computer restarts.
- Windows prepares to start for the first time. This may take a few minutes.
- Drivers and applications are installed. This process will take several minutes. The more drivers and applications that need to be installed, the longer the process will take.
Note: The following Out of Box Experience (OOBE) screens may vary slightly between computer models.
- In the Set Up Windows screen, select the appropriate options and then click Next.
- In the Please read the license terms screen, check I accept the license terms, and then click Next.
- In the Choose a user name and picture screen, enter the appropriate information and then click Next.
- In the Type a computer name and choose a desktop background screen, enter the appropriate information, and then click Next.
- In the Help protect Windows automatically screen, select Use recommended settings.
- In the Review your time and date settings screen, enter the appropriate information and then click Next.
- In the Thank You screen, click Start.
- Windows checks the computer's performance. Depending on hardware, this process could take from 3 to 15 minutes to complete.
- Windows prepares the desktop.
- Installation is complete. Any application that shipped on a separate CD can now be installed. It is recommended to update the antivirus definitions and perform Windows Updates.