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Unable to view gadgets on Windows Vista Sidebar

This article describe the troubleshooting steps when we are unable to view gadgets on Windows Vista Sidebar and if we add a gadget to the Sidebar, the Sidebar displays blank box or empty area around the gadget.

Follow the steps below

  1. Right click on the Gadget and click on remove/delete.
  2. Click Start, type CMD.
  3. Right click on CMD and then click on Run as Administrator.
  4. Type the following commands press enter after each command.
    • regsvr32 -u sbdrop.dll
    • regsvr32 -u wlsrvc.dll
    • regsvr32 atl.dll
    • regsvr32 sbdrop.dll
    • regsvr32 wlsrvc.dll
    • regsvr32 scrrun.dll
    • regsvr32 jscript.dll *
    • regsvr32 msxml3.dll
    • regsvr32 vbscript.dll *
  5. Restart the computer.

  6. Add gadgets to the sidebar.

Error:0x80070422 or 0x80244019 or 0x8DDD0018 unable to perform Windows Update in Vista

RROR : The necessary service Automatic Updates is not started or BITS is disabled

This issue can occur if Automatic Updates is disabled on your system or if the Background Intelligent Transfer Service (BITS) is not currently running.

Note: Some Virus and Malware software can disable the Automatic Updates Service and cause this issue.


SOLUTION : When you try to scan for or download updates from the Microsoft Windows Update Web site or from the Microsoft Update Web site, you may receive an error message similar to one of the following:

Windows Update has encountered an error and cannot display the requested page. The necessary service "Automatic Updates" (WUAUSERV) is not started or Background Intelligent Transfer Service (BITS) is disabled.
Error 0x8DDD0018


Verify that services necessary to download and install updates are configured properly and running on your computer and then attempt to download and install updates again.
For Microsoft Windows 2000, for Windows XP, or for Windows Server 2003, follow these steps:

To ensure that the necessary services are configured correctly and running.

You must be logged on as an administrator to perform these steps.

1.

Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools.

2.

Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3.

In the Services window, double-click Background Intelligent Transfer Service.

4.

On the General tab, under Startup type, click Manual, and then click Apply.

5.

Click the Log On tab, and make sure the service is enabled in every hardware profile listed.

6.

Click the General tab, click Start, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

7.

In the Services window, double-click Windows Event Log.

8.

On the General tab, next to Startup type, make sure that Automatic is selected.

9.

Next to Service status, check to see if the service is started. If it is not, click Start, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

10.

In the Services window, double-click the Windows Update service.

11.

On the General tab, next to Startup type, make sure that Automatic is selected.

12.

Next to Service status, check to see if Started is listed. If it is not, click Start, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

13.

In the Services window, double-click Software Licensing.

14.

On the General tab, next to Startup type, make sure that Automatic is selected.

15.

Next to Service status, check to see if Started is listed. If it is not, click Start, and then click OK. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

16.

Close the Services window, and try to install Windows updates again.

Another solution is

To resolve the problem, set the Startup types to “Automatic” & “Manual” respectively. To set these

1. Click Start and search “services.msc”. this should show the services icon.

2. Right-click “Services” and select run as Administrator.

3. Once into services, in the right-pane look for “Windows update” service, right-click and select “properties”. Set Startup type as “Automatic” and start the service. Click Apply OK.

4. Similaryly, set the “Windows Modules Installer” service startup type as “manual”.

Once done, restart the computer.

Use Windows XP's File Signature Verification tool as a troubleshooting aid

Takeaway: Older unsigned drivers can cause XP to crash. If you suspect this is the case, you can use the File Signature Verification tool to guide you to the culprit. Greg Shultz examines how to use this tool and what to do with the information it provides.

When you’re troubleshooting a problem with a Windows XP system, the first thing you should do is run the File Signature Verification tool. This tool will search the operating system and identify any unsigned device drivers installed on the system. It will also verify all signed device drivers. This information can be helpful for troubleshooting system instability, error messages, boot problems, and so on. In this Daily Drill Down, I’ll show you where to find the File Signature Verification tool and show you how to use it as a troubleshooting aid. I’ll also go into detail on the subject of signed vs. unsigned device drivers in Windows XP.

Signed drivers
If you’ve worked with previous versions of the Windows operating system, you know firsthand the end result of working with poorly designed device drivers—an operating system that unexplainably crashes. To remove this blight from the operating system, Microsoft instituted the Designed For Windows program. Under this program, only those hardware and software products that have been thoroughly tested and have passed Microsoft’s rigorous set of compatibility tests earn the right to display the logo shown in Figure A.

Note
For more information on the Designed For Windows program, check out the Windows Logo Program Web site.

Figure A
Only those products that pass Microsoft’s compatibility tests get to display this logo on their packages.


As a part of this program, any driver installed by the product includes a digital signature attached to it by Microsoft; the signature indicates that the driver has passed the tests, and that the driver has not been altered since Microsoft tested it. Microsoft guarantees that the driver will work correctly with the operating system.

Using unsigned drivers
While using digitally signed drivers is strongly encouraged, in some cases using an unsigned driver in Windows XP is necessary. For example, you may have a piece of legacy hardware that you can’t live without, but that is no longer supported with updated drivers. In that situation, you have no other recourse but to try to use an unsigned driver.

When you install such a driver, you’ll see a strongly worded warning message that informs you that continuing with the installation may "impair or destabilize" the operating system. If you proceed, the unsigned driver will be installed and you’ll never see another warning about the driver.

In some situations, the driver may work fine, but in others, it may not. For example, I’ve discovered that some Windows 2000 drivers will work fine in Windows XP but most Windows NT drivers don’t work in XP at all.

A way out
If you find that you must install an unsigned driver in Windows XP, keep in mind that the operating system automatically creates a System Restore point when you do so. So, you have a way out should the driver wreak havoc on your system. To make sure that you can use the System Restore point to undo any changes made by installing an unsigned driver, you shouldn’t install anything else on the system until after you’ve thoroughly tested the system. To do so, run all your applications and access all your peripheral devices very heavily for a couple of days to find out if any conflicts arise.

Running the File Signature Verification tool
To find out if a problem is indeed caused by an unsigned driver, you can use the File Signature Verification tool to track down any unsigned drivers. To do so, access the Run dialog box from the Start menu and type this command in the Open text box: "Sigverif"

You’ll see the File Signature Verification tool’s main window, as shown in Figure B.

Figure B
When you launch the File Signature Verification tool, you can immediately begin a search operation or you can configure how the search will work.


Note
You can also launch the File Signature Verification tool from System Information. To do so, access the All Programs | Accessories | System Tools menu and select System Information. When you see the System Information window, pull down the Tools menu and select the File Signature Verification Utility command.

By default, the File Signature Verification tool will check for any system files that aren’t digitally signed. To specifically search for unsigned drivers, click the Advanced button. When you see the Search tab, choose the Look For Other Files That Are Not Digitally Signed option, leave the Scan This File Type list box as it is, and then use the Browse button to set the Look In This Folder text box to the C:\Windows\System32\Drivers folder, as shown in Figure C.

Figure C
To specifically search for unsigned driver files, direct the scan operation to the C:\Windows\System32\Drivers folder.


In addition, you can configure how you want the File Signature Verification tool to handle the log file on the Logging tab, as shown in Figure D. By default, the log file is named Sigverif.txt and is saved in the C:\Windows folder. You’ll also notice that the Logging tab provides you with a way to quickly open and view the contents of the log file.

Figure D
You can choose a new name for the log file and specify how you want the File Signature Verification tool to handle the existing log file.


To start the search, click the Start button. When you do, the File Signature Verification tool will begin scanning the system for any unsigned drivers. Depending on how you configure it to work, the operation may take a while to complete.

When it completes the operation, you’ll see a results window like the one shown in Figure E. For easier reading, you can maximize the window. As you can see, the File Signature Verification tool gives you detailed information about each unsigned driver file it encounters, including the file's name, location, modification date, type, and version number. You can scroll through the window and peruse the results. As you do, click on any of the column headers to sort the results for more focused analysis.

Figure E
Once the File Signature Verification tool completes the operation, it displays the results of the scan.


Viewing the log in a worksheet
Keep in mind that the text-based log file that the File Signature Verification tool creates is a complete log of the operation. That means that it shows information about every file scanned. If you look at the status bar of the results window, you can see that in our example, the File Signature Verification tool actually scanned 206 files even though only seven files are displayed. As you can imagine, having 206 entries can make the text-based log file difficult to work within Notepad.
I’ve discovered that you can easily import the log file into a worksheet with just a little editing. All you need to do is open the log file in Notepad and delete the header information contained on the first 11 lines. Now, because the main portions of the text-based results are formatted in a table format that uses spaces to delimit the columns, importing the data into a worksheet is a snap. You can then sort the list any way you need to make your analysis easier.


Using the results in troubleshooting
If you discover an unsigned driver that you think may be the cause of your problem, you can disable the driver and see if the system responds any differently. To do so, open the Control Panel, double-click the System icon, and select the Hardware tab. Then, click the Device Manager button.

Once you see the Device Manager window, locate the device in the tree and double-click on it. When you see the device’s properties dialog box, click the drop-down arrow in the Device Usage panel and select the Do Not Use This Device (Disable) option. Then click OK, close Device Manager, and restart the system. You can then run some tests to see if the problem still exists. If disabling the driver resolves the problem, you can then begin investigating whether the manufacturer has an updated driver.

Keep in mind that a device using an unsigned driver may not be visible in the Device Manager tree. If you don’t see the device, pull down the View menu and select the Show Hidden Devices option. In addition to disabling the driver in Device Manager, you have two other options for removing the suspect driver from the mix. First, you can open the C:\Windows\System32\Drivers folder in Windows Explorer, locate the driver file, and rename it. Second, you can use the Add/Remove Programs utility in the Control Panel to uninstall the software that installed the driver. If you discover multiple unsigned drivers and aren’t sure which one could be the cause of the problem, disable one driver at a time.

Preventing unsigned driver installation
Finally, if you want to prevent anyone from ever installing unsigned drivers in Windows XP, you can do so quite easily. To begin, open the Control Panel, double-click the System icon, and select the Hardware tab. Then, click the Driver Signing tab. You’ll see the Driver Signing Options dialog box shown in Figure F.

Figure F
You can prevent anyone from installing unsigned drivers in Windows XP.


As you can see, the default option will produce a warning message but will allow an unsigned driver to be installed. However, if you select the Block – Never Install Unsigned Driver Software option, no one will ever be able to install anything but a digitally signed driver file.

Scanning an Original and Saving It as an Image in Windows Vista (in-OS Driver only)

Introduction
Some products do not have full scan functionality in Windows Vista. This is because full-featured Vista drivers are not available for all products, especially older products.
However, the Windows Vista operating system installed on your computer includes a basic print driver. This driver allows you to scan an original and save it as an image using workaround methods. You cannot use the advanced scanning features that you might have used with your product before you installed Microsoft Windows Vista.
Scanning an original and saving it as an image
Follow these steps to scan an original document, and then save it as an image.
Step one: Load the original
Follow these instructions to load the original in the product.
  1. Raise the top cover of the product.
  2. Place your original print-side down on the glass.

    NOTE:The engraved diagram next to the scanner glass shows exactly where to place the document (usually on the right-front corner or the left-front corner).
  3. Close the scanner lid.
Step two: Workarounds for scanning an original and saving it to the computer
Select one of the following three workaround methods to scan an original and save it as an image.
Method one: Scan with Windows Photo Gallery
  1. Click the Windows ( ) icon.
  2. Click Programs .
  3. Click Windows Photo Gallery . The program opens in a new window.
  4. Click File , and then click Import from Camera or Scanner .
  5. Click Import .
  6. Click Scan .
Method two: Scan with Windows Fax and Scanning

NOTE:This feature and the following instructions work only with Vista Ultimate, Vista Business, and Vista Enterprise versions of Windows.
  1. Click the Windows ( ) icon.
  2. Click Programs .
  3. Click Windows Fax and Scan . The program opens in a new window.
  4. Click New Scan .
  5. Click File , and then click Scan .
Method three: Scan using Paint
  1. Click the Windows ( ) icon.
  2. Click Programs .
  3. Click Accessories .
  4. Click Paint . The program opens in a new window.
  5. On the Paint toolbar, click File , and then click From Scanner or Camera.
  6. Click Scan .

The Windows Installer service could not be accessed

Got error message while opening Microsoft programs "The Windows Installer Services could not accessed."

Run->type "services.msc" press ok


Searched Installer service
status - unable to find it



Register the blow mention command, your issue may resolve.
Using Syntax-:
1. Open run command: run-> (type there) msiexec /unreg
2. Open run command again: -> (type there) msiexec /regserver

After registered this command, you can use or access Microsoft programs.

Apply on windows XP pro with Service Pack 3

Unable to add printer

SYMPTOMS

You may experience any of the following symptoms on your Windows XP-based computer:
  • After you start your computer, you may receive the following error message:
    Spooler subsystem app has encountered a problem and needs to close.
  • When you try to start the Print Spooler service, you may receive the following error message:
    Spooler subsystem app has encountered a problem and needs to close.
  • When you try to stop the Print Spooler service, you may receive the following error message:
    Spooler subsystem app has encountered a problem and needs to close.
  • When you click Start, and then click Printers and Faxes, you may receive the following error message:
    Spooler subsystem app has encountered a problem and needs to close.
  • When you click Start, and then click Printers and Faxes to try to view your printers, no printers appear. This issue may occur even if you have a printer installed.
  • When you click Add a printer, or when you try to print, you may receive the following error message and cannot add a printer:
    Operation could not be completed.
  • Turn off Lexmark print service
  • If the Lexmark print service is installed on your computer, turn off the LexBce Server service. To do this, follow these steps:
  • Click Start, right-click My Computer, and then click Manage.
  • Expand Services and Applications, and then click Services.
  • In the details pane, right-click LexBce Server, and then click Properties.
  • On the General tab in the Startup type list, click Disabled.
  • Under Service status, click Stop, and then click OK.
  • Right-click the Print Spooler service, and then click Start (if it is stopped).
  • Exit Computer Management.
Test whether the issue is resolved. If the issue is resolved, you do not have to follow the remaining steps. If the issue is not resolved, go to the "Start computer in safe mode" section, and then follow the remaining steps.

Start computer in safe mode

Start the computer in safe mode so that you can remove spool files. To do this, follow these steps:
  1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured to start multiple operating systems, you can press the F8 key when the Boot menu appears.
  2. Select Safe Mode when the Windows Advanced Options menu appears, and then press ENTER.
  3. If the Boot menu appears again and you are prompted to select the operating system on the computer, use the arrow keys to select the operating system, and then press ENTER.

    Note For more information about how to start your computer in safe mode, click Start, click Help and Support, type safe mode in the Search box, press the ENTER key, and then click the Start Windows in safe mode topic.

Now delete spool printer and driver files

In safe mode, delete the spool printer and driver files. To do this, start Microsoft Windows Explorer, and then delete all the files and the folders in the following two folders (where C: is the drive where you have Windows XP installed):
  • C:\Windows\System32\Spool\Printers
  • C:\Windows\System32\Spool\Drivers\w32x86

Next, edit the registry

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

First, remove Windows NT subkeys

Remove the potentially problematic registry entries for Windows NT x86 service subkeys. These may have been installed by third-party printer setup programs and may be interfering with the print spool service. Use the following steps to keep the drivers, print spools, and registry entries that came with Windows on your computer and remove all others that may be causing issues.
  1. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and expand the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
    View the list of subkeys (subfolders). There should only be the following subkeys:
    • Drivers
    • Print Processors
  3. If there are any subkeys other than the subkeys that are listed in step 2, follow these steps:
    1. On the File menu, click Export.
    2. In the File Name box, type the name that you want to use for this key, such as WindowsNTx86regkey, and then click Save.

      NoteYou can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86 registry key to restore the key if you experience any issues after you complete this procedure.
    3. Delete all the subkeys other than the subkeys that are listed in step 2. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.

Second, remove registry entries for printer drivers

Remove the potentially problematic printer driver subkeys, which may be interfering with the printer you want to use. These may have been installed by third-party printer setup programs. Use the following steps to keep the printer driver and registry entries that came with Windows on your computer and remove all others that may be causing issues.
  1. Start Registry Editor if it is not open. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then expand the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers
    The registry entries for the printer drivers that are installed on the computer are stored in the Version-x subkey or subkeys, where x is a number (typically 2 or 3).
  3. Export the Version-x subkey or subkeys. To do this, follow these steps:
    1. On the File menu, click Export.
    2. In the File Name box, type the name that you want to use for this key, such as print driver, and then click Save.
  4. Expand the Version-x subkey or subkeys, and then delete the printer driver entries. To do this, right-click each printer driver subkey, and then click Delete. Click Yes when you are prompted to confirm the deletion.

Third, remove registry entries for default print monitors

Remove the potentially problematic print monitor subkeys, which may be interfering with the printer you want to use. These may have been installed by third-party printer setup programs. Use the following steps to keep the print monitors and registry entries that came with Windows and remove all others that may be causing issues.
  1. Start Registry Editor if it is not open. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then expand the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
    View the list of subkeys. There should only be the following subkeys for the default print monitors:
    • BJ Language Monitor
    • Local Port
    • PJL Language Monitor
    • Standard TCP/IP Port
    • USB Monitor
  3. If there are any subkeys other than the subkeys that are listed in step 1, follow these steps:
    1. On the File menu, click Export.
    2. In the File Name box, type the name that you want to use for this key, such as MonitorsRegkey, and then click Save.

      NoteYou can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any issues after you complete this procedure.
    3. Delete all the subkeys other than the subkeys that are listed in step 2. To do this, right-click each subkey that is not on the list, and then click Delete. Click Yes when you are prompted to confirm the deletion.
  4. Exit Registry Editor.
  5. If you have a printer attached to the computer, disconnect the printer cable from the computer, and then restart the computer.

Now verify that the print spooler service is running

Verify that the print spooler service is running. To do this, follow these steps:
  1. Click Start, right-click My Computer, and then click Manage.
  2. Expand Services and Applications, and then click Services.
  3. In the details pane, right-click the Print Spooler service, and then click Start (if it is stopped).
  4. Exit Computer Management.
If you cannot start the Print Spooler service, follow the steps in the following Microsoft Knowledge Base article to start the Print Spooler service:
919750 (http://support.microsoft.com/kb/919750/ ) You experience problems printing, viewing printer icons, and adding printers, the Print Spooler service does not function correctly, and you receive print-related error messages on a Windows XP-based computer

Finally, add a printer and print a test page

If you have a printer attached, reconnect the printer cable to the computer, install the printer by adding it to the computer through the Add Printer Wizard, and then try to print a test page. To install the printer you want, follow these steps:
  1. Click Start, and then click Printers and Faxes.
  2. Click Add a printer. The Add Printer Wizard starts.
  3. Follow the instructions in the Add Printer Wizard to install the printer that you want.
  4. Print a test page to make sure that you can print.
If you still cannot print or if you are still receiving print spool errors, go to the "Next Steps" section.

Advanced troubleshooting steps
Warning Serious problems might occur if you modify the registry incorrectly by u...

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

The following steps have been verified to correct the problem where the Print Spooler service does not start and you receive RPC errors when Lexmark printer drivers are installed on the computer.

There may be cases in which the Print Spooler service does not start after you turn off the LexBce Server service and remove the Lexmark printer drivers. This issue may occur if the Print Spooler service depends on the LexBce Server service. To remove the dependency, and to make the Print Spooler service depend only on the remote procedure call (RPC) service, follow these steps:
  1. Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK.
  2. Delete the LexBce Server service. To do this, delete the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LexBces
  3. Make sure that the Print Spooler service is only dependent on the RPC service. To do this, follow these steps:
    1. Locate and then click the following registry key:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler
    2. In the details pane, if the DependOnService value shows values of RPCSS and LexBce, right-click DependOnService, and then click Modify.
    3. In the Value data box, delete LexBce, and then click OK.
  4. Exit Registry Editor.
  5. Restart the Print Spooler service. To do this, follow these steps:
    • Click Start, click Run, type net stop spooler in the Open box, and then click OK.
    • Click Start, click Run, type net start spooler in the Open box, and then click OK.
Test whether the issue is resolved. If the issue is not resolved, go to “Next Steps.”

Troubleshooting Printing problems with WordPerfect®


Details

Troubleshooting the WordPerfect Print subsystem might be required if you are having issues launching WordPerfect, issues with WordPerfect printing too slow or not printing at all. This article is a guide to troubleshoot the WordPerfect Print subsystem.
Answer

It is recommended that you test WordPerfect after each section of this article.

Clear the print queue

In many cases, a jammed print queue will prevent WordPerfect from opening or will cause the application to stall while attempting to print. Before doing anything else, verify that the print queue is clear. To do this, follow the instructions below:

  1. Browse to your Control Panel and select Printers (or Printers & Faxes)
  2. Open the printer you are trying to print to. If there appear to be any jobs stuck here, click on the Printer menu and select Cancel All Documents. Perform the same step for each printer installed on your system.
  3. Open WordPerfect and try printing again.

Remove any offline printers

When trying to initialize its print engine, WordPerfect will retrieve page definitions from all of your printers to evaluate if your printer can print the document being processed. If there are any printers that are listed as Offline or Unable to Connect, than WordPerfect might experience a delay while initializing the print engine.

  1. Browse to your Control Panel and select Printers (or Printers and Faxes)
  2. Right-Click on any printer listed as Offline or Unable to Connect
  3. Select Delete
  4. Repeat this procedure for all printers listed as Offline or Unable to Connect

Restore WordPerfect stored printer information:

WordPerfect stores some printer specific information. WordPerfect may not print as expected if this information is not synchronized with the printer. To restore this information, the WordPerfect print engine must be restored to it's factory defaults.

This section involves modifying the Windows Registry. It is recommended that you back up your registry before proceeding with this step. Click Here for important information about the Windows Registry.

  1. Click on ‘Start’ and go up to ‘Run’
  2. Type in regedit into the ‘Open:’ box. Click on ‘OK’
  3. Scroll up to the top of your screen until you see ‘My Computer
  4. Browse to HKEY_CURRENT_USER\SOFTWARE\Corel
  5. Right click on the folder ‘PrintEngine’ and go down and left click on ‘Rename’. Change the name to PrintEngineOld
  6. Browse to HKEY_CURRENT_USER\SOFTWARE\Corel\WordPerfect\14 ('13', '12', '11' or ‘10' if your using that version)
  7. Right click on the folder ‘Envelope’ and go down and left click on ‘Rename’. Change the name to EnvelopeOld
  8. Scroll up to the top of your screen untill you see 'My Computer'.
  9. Click on the ‘-‘ to close the folder ‘HKEY_CURRENT_USER
  10. Click View, Refresh.
  11. Close the registry editor.

Remove the printer driver

In many cases, WordPerfect will hang for long periods of time while its trying to communicate with a particular printer driver. This can sometimes be rather evident if the printer driver happens to be a network printer, or if the network printer is not hooked up to the computer. In order to troubleshoot this kind of problem, you will need to remove your printer drivers to rule this out.

NOTE: Before proceeding, it is recommended that you download the latest drivers from your printer manufacturer’s website so that you can re-install the printer. If you have Windows 95, Windows 98 or Windows ME, you might also require your Windows CD.

  1. Click on Start
  2. Click on Settings and than Printers
    NOTE: If you have Windows XP, you might be able to select Printers and Faxes directly from the Start Menu
  3. Right-click on your printer, and select Delete to remove the printer.
    NOTE: If you happen to have network printers, start with any drivers that may be offline or you can no longer connect to. Fax drivers, Adobe® Distiller, PaperPort® are also considered printer drivers by WordPerfect and could also be causing problems. If you happen to have PaperPort v7.0, please visit PaperPort’s website at http://www.scansoft.com and obtain the latest Service Pack for your product which addresses known compatibility issues with WordPerfect.

Disabling Startup Items

  1. Click on Start and go up to Run. Type msconfig into the Open: box and click on Ok.
  2. Click on the Startup tab at the top of the screen.
  3. Remove all the checkmarks and click on Ok.
  4. Restart your computer and try WordPerfect again.

Add an emulation driver

Sometimes a different driver altogether might need to be installed to troubleshoot the Print subsystem. In this example, we will use an Apple LaserWriter; a generic PostScript printer. Contact your printer manufacturer to see if your printer has PostScript capabilities. If it is the case, than you can use almost any PostScript driver with your printer, even if it is not for the same model.

Windows 2000 and Windows XP Users

  1. Browse to your Printer’s Control Panel and double-click on Add Printer
  2. Click on the Next button
  3. Select Local Printer and ensure that the Automatically Detect and Install My Plug And Play Printer option is unchecked
  4. Click on the Next button
  5. Ensure that LPT1 is selected then click on the Next button
  6. Select Apple as the manufacturer
  7. Select the Apple LaserWriter 12/640 in the printers list
  8. Click on the Next button
  9. Select Yes to make the Apple printer your default printer
  10. Click on the Next button
  11. Select the option Do Not Share This Printer and click Next
  12. Select No to print a test page then click Next
  13. Click Finish to complete the installation of the printer driver
  14. Launch WordPerfect and Test

Windows 95, Windows 98 & Windows ME Users

  1. Browse to your Printer’s Control Panel and double-click on Add Printer
  2. Click on the Next button.
  3. Select the option Local Printer and click Next
  4. Select Apple from the list of Manufacturers
  5. Select Apple as the manufacturer
  6. Select the Apple LaserWriter in the Printers list
  7. Click on the Next button
  8. Select LPT1 and Click on the Next button
  9. Select Yes to make this the default printer then click Next
  10. Select No when your prompted to print a test page
  11. Click Next
  12. Launch WordPerfect and Test

Add the Print Engine to the Startup Folder

NOTE: This step is only for WordPerfect 10, WordPerfect 11, Wordperfect 12, WordPerfect X3 and WordPerfect x4. WordPerfect 9 users can ignore this step.

WordPerfect printing problems might be caused by another application not allowing the WordPerfect print engine to launch. We can force the WordPerfect print engine to launch everytime Windows starts by creating a shortcut to the PrintServer file in the Startup menu and rebooting the computer.

  1. Right click on the Start button
  2. Click on Open
  3. Double click on Programs, Startup
  4. Right click on an empty spot within this window, click on New, Shortcut
  5. Click on Browse

    If you have WordPerfect Office X4
    Browse to C:\Program Files\Corel\WordPerfect Office X3\Programs and click on PrintServer140


If you have WordPerfect Office X3
Browse to C:\Program Files\WordPerfect Office X3\Programs and click on PrintServer130


If you have WordPerfect Office 12
Browse to C:\Program Files\WordPerfect Office 12\Programs and click on PrintServer120

If you have WordPerfect Office 11
Browse to C:\Program Files\WordPerfect Office 11\Programs and click on PrintServer110

If you have WordPerfect Family Pack 5
Browse to C:\Program Files\WordPerfect Family Pack 5\Programs and click on PrintServer110

If you have WordPerfect Office 2002
Browse to C:\Program Files\Corel\WordPerfect Office 2002\Programs and click on PrintServer100

If you have WordPerfect Family Pack 4
Browse to C:\Program Files\Corel\WordPerfect Family Pack 4\Programs and click on PrintServer100

  1. Click on Open
  2. Click on Next
  3. Click on Finish
  4. Reboot the computer
  5. Launch WordPerfect and Test

Enable Bidirectional Support for the Printer

If bidirectional support isn't enabled you may experience printing issues with WordPerfect. To enable this feature follow these steps.

  1. Browse to your Printer’s Control Panel
  2. Right click on your Printer, select Properties
  3. Click the Ports tab
  4. Check "Enable bidirectional support"
  5. Click Ok
  6. Launch WordPerfect and Test

Error Message: The Command Failed to Execute

Cause : There is not enough free disk space on your hard disk to save the attachment.

Increase the amount of free space on your hard disk by using one or more of the following methods:

  • Remove any unnecessary files from the hard disk.
  • Empty the Recycle Bin.
  • Delete the Internet Explorer Setup folder. The Internet Explorer Setup folder contains a copy of the Setup files so you can reinstall Internet Explorer from the hard disk instead of having to download another copy from the Microsoft Web site. Deleting this folder does not affect the performance of Internet Explorer.
After you free some hard disk space, try to save the attachment again.

he Windows Vista tool you use to change file associations in located in the Control Panel under the Default Programs icon, as shown in Figure A.

Figure A

Control Panel

Oddly enough, searching the "association" in the Vista search tool off of the Start Menu returns no results -- at least for me.

Once on the Default Programs screen you have two choices for changing file associations:

  1. Set your default programs
  2. Associate a file type or protocol with a program

You can also change AutoPlay settings for CDs and DVDs for this screen, as well as set program access settings. (Figure B)

Figure B

Default Programs

The first selection on the Default Programs screen (Figure B) is Set Your Default Programs. On this screen of the tool, as shown in Figure C, you can select a program and either give it complete control as the default program for all file extensions it can handle or choose the file extensions you want individually. How the list of programs was formed for this tool is not explained, but a few programs are missing from the list. The one program that comes to mind almost immediately is Adobe Acrobat Reader.

Figure C

Set Default Programs

Clicking the Choose Defaults For This Program option on the Set Default Programs screen (Figure C) shows you a list of potential file extensions that can be associated with the chosen program (Figure D). From here, you can check additional file extensions you would like Windows Vista to associate with the program.

Figure D

Select extensions individually

The second selection on the Default Programs screen (Figure B) is Associate A File Type Or Protocol With A Program. On this screen of the tool, shown in Figure E, you get a very long list of file extensions, including a description and the name of their associated program if it is known. To modify the program associated with a particular extension, you select the extension and click the Change Program button.

Figure E

Set Associations

In the example shown in Figure F, I have chosen the .inf extension, which is currently associated with Notepad. From this screen, I can choose to change the association to another available program.

Figure F

Change an extension association

If another viable program is not listed on the screen in Figure F, you can browse your system for programs (Figure G). Note that it is generally not a good idea to associate a file extension with a program that is not capable of reading or otherwise acting on it.

Figure G

Browse programs

Once your file extensions are selected, you click Save and then OK to apply your changes to Windows Vista.

Vista: Move the Windows Mail Storage Folder

Windows Mail stores your email, folders for newsgroups, and account settings in its own storage folder. By default, this storage folder is placed on the C drive, under your username in the AppData\Local\Microsoft\ Windows Mail directory. If you want to move the folder to a different location, follow these steps:


1. Click Tools and select Options.

2. Select the Advanced tab.

3. In the Maintenance and Troubleshooting section, click the Maintenance button.

4. In the Maintenance dialog box, click the Store Folder button.

5. In the Store Location dialog box, click the Change button.

6. Browse to the desired location and click OK.

7. Click OK to close the Store Location dialog box.

8. Click Close to close the Maintenance dialog box.

9. Click OK to close the Options dialog box.

iTunes cannot run because it detects an issue with QuickTime

Symptoms

You may see an error message when attempting to open iTunes 7.7 or later stating that "iTunes cannot run because it detects a problem with QuickTime."

If this issue occurs with iTunes 7.0.2 - 7.6, customers may instead see this error message:

"iTunes cannot run because it has detected a problem with your audio configuration"

If this occurs with iTunes 7.0 or 7.0.1, customers may instead see a -200 error when opening iTunes 7.

Products Affected

QuickTime for Windows, iTunes 7 for Windows, iTunes 8 for Windows

Resolution

QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.

  1. On the Start menu, click Control Panel.
  2. Windows XP and Windows 2000: Open the Add or Remove Programs control panel and select QuickTime in the list of currently installed programs.
    Windows Vista: Click Uninstall a program (or alternately, click Programs and Features in Classic View of Control Panel) and select QuickTime in the list of currently installed programs.
  3. Click the Remove button and follow the prompts to remove QuickTime from your computer.
  4. Download the QuickTime standalone installer from
    http://www.apple.com/quicktime/download/win.html.

    Note: There are two options for downloading QuickTime, be sure to select the second option that does not include iTunes.
  5. During the download:
    • If you choose to run the installer, proceed to the next step.
    • If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
  6. Follow the on-screen instructions to install QuickTime.
  7. Reopen iTunes.

Several way we can optimize our computer system

Somany Way to make your computer more faster (No extra hardware required)


1. Disable Indexing Services

Indexing Services is a small little program that uses large amounts of RAM and can often make a computer endlessly loud and noisy. This system process indexes and updates lists of all the files that are on your computer. It does this so that when you do a search for something on your computer, it will search faster by scanning the index lists. If you don’t search your computer
often, or even if you do search often, this system service is completely unnecessary. To disable do the following:
•Go to Start
•Click Settings
•Click Control Panel
•Double-click Add/Remove Programs
•Click the Add/Remove Window Components
•Uncheck the Indexing services
•Click Next

2. Optimize Display Settings

Windows XP can look sexy but displaying all the visual items can waste system resources. To optimize:
•Go to Start
•Click Settings
•Click Control Panel
•Click System
•Click Advanced tab
•In the Performance tab click Settings
•Leave only the following ticked:
•Show shadows under menus
•Show shadows under mouse pointer
•Show translucent selection rectangle
•Use drop shadows for icons labels on the desktop
•Use visual styles on windows and buttons

3. Speedup Folder Browsing

You may have noticed that everytime you open my computer to browse folders that there is a slight delay. This is because Windows XP automatically searches for network files and printers everytime you open Windows Explorer. To fix this and to increase browsing significantly:
•Open My Computer
•Click on Tools menu
•Click on Folder Options
•Click on the View tab.
•Uncheck the Automatically search for network folders and printers check box
•Click Apply
•Click Ok
•Reboot your computer

4. Run BootVis - Improve Boot Times

BootVis will significantly improve boot times
•Download and Run
•Select Trace
•Select Next Boot and Driver Trace
•A Trace Repetitions screen will appear, select Ok and Reboot
•Upon reboot, BootVis will automatically start, analyze and log your system’s boot process. When it’s done, in the menu go to Trace and select Optimize System
•Reboot.
•When your machine has rebooted wait until you see the Optimizing System box appear. Be patient and wait for the
process to complete

5. Remove the Desktop Picture

Your desktop background consumes a fair amount of memory and can slow the loading time of your system. Removing it will improve performance.
•Right click on Desktop and select Properties
•Select the Desktop tab
•In the Background window select None
•Click Ok

6. Remove Fonts for Speed

Fonts, especially TrueType fonts, use quite a bit of system resources. For optimal performance, trim your fonts down to just those that you need to use on a daily basis and fonts that applications may require.
•Open Control Panel
•Open Fonts folder
•Move fonts you don’t need to a temporary directory (e.g. C:\FONTBKUP?) just in case you need or want to bring a few of them back. The more fonts you uninstall, the more system resources you will gain.

6. Disable Unnecessary Services
Because Windows XP has to be all things to all people it has many services running that take up system resources that you
will never need. Below is a list of services that can be disabled on most machines:
•Alerter
•Clipbook
•Computer Browser
•Distributed Link Tracking Client
•Fast User Switching
•Help and Support - (If you use Windows Help and Support leave this enabled)
•Human Interface Access Devices
•Indexing Service
•IPSEC Services
•Messenger
•Netmeeting Remote Desktop Sharing (disabled for extra security)
•Portable Media Serial Number
•Remote Desktop Help Session Manager (disabled for extra security)
•Remote Procedure Call Locator
•Remote Registry (disabled for extra security)
•Remote Registry Service
•Secondary Logon
•Routing & Remote Access (disabled for extra security)
•Server
•SSDP Discovery Service - (Unplug n’ Pray will disable this)
•Telnet
•TCP/IP NetBIOS Helper
•Upload Manager
•Universal Plug and Play Device Host
•Windows Time
•Wireless Zero Configuration (Do not disable if you use a wireless network)
•Workstation

To disable these services:
1. Go to Start and then Run and type “services.msc”
2. Double click on the service you want to change
3. Change the startup type to ‘Disable”

7. Turn Off System Restore

System Restore can be a useful if your computer is having problems, however storing all the restore points can literally take
up Gigabytes of space on your hard drive. To turn off System Restore:
1. Open Control Panel
2. Click on Performance and Maintenance
3. Click on System
4. Click on the System Restore tab
5. Tick ‘Turn off System Restore on All Drives’
6. Click ‘Ok’

8. Defragment Your Pagefile

Keeping your pagefile defragmented can provide a major performance boost. One of the best ways of doing this is to creat a separate partition on your hard drive just for your page file, so that it doesn’t get impacted by normal disk usage. Another way of keeping your pagefile defragmented is to run PageDefrag. This cool little app can be used to defrag your pagefile, and
can also be set to defrag the pagefile everytime your PC starts. To install:
1.Download and Run PageDefrag
2.Tick “Defrag at next Reboot”,
3.Click “Ok”
4.Reboot

9. Speedup Folder Access - Disable Last Access Update

If you have a lot of folders and subdirectories on your computer, when you access a directory XP wastes a lot of time updating the time stamp showing the last access time for that directory and for ALL sub directories. To stop XP doing this you need to edit the registry. If you are uncomfortable doing this then please do not attempt.

1. Go to Start and then Run and type “regedit”
2. Click through the file system until you get to “HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\FileSystem”
3. Right-click in a blank area of the window on the right and select ‘DWORD Value’
4. Create a new DWORD Value called ‘NtfsDisableLastAccessUpdate’
5. Then Right click on the new value and select ‘Modify’
6. Change the Value Data to ‘1′
7. Click ‘OK’

10.Disable System Sounds

Surprisingly, the beeps that your computer makes for various system sounds can slow it down, particularly at startup and shut-down. To fix this turn off the system sounds:
1. Open Control Panel
2. Click Sounds and Audio Devices
3. Check Place volume icon in taskbar
4. Click Sounds Tab
5. Choose “No Sounds” for the Sound Scheme
6. Click “No”
7. Click “Apply”
8. Click “OK”

11. Improve Boot Times

A great new feature in Microsoft Windows XP is the ability to do a boot defragment. This places all boot files next to each other on the disk to allow for faster booting. By default this option in enables but on some builds it is not so below is how to turn it on.
1. Go to Start Menu and Click Run
2.Type in “Regedit” then click ok
3.Find “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrg\BootOpt imizeFunction”
4.Select “Enable” from the list on the right
5.Right on it and select “Modify”
6.Change the value to “Y to enable”
7.Reboot

12. Improve Swapfile Performance

If you have more than 256MB of RAM this tweak will considerably improve your performance. It basically makes sure that your PC uses every last drop of memory (faster than swap file) before it starts using the swap file.
1.Go to Start then Run
2.Type “msconfig.exe” then ok
3.Click on the System.ini tab
4.Expand the 386enh tab by clicking on the plus sign
5.Click on new then in the blank box type”ConservativeSwapfileUsage=1″
6.Click OK
7.Restart PC
8. Make Your Menus Load Faster
This is one of my favourite tweaks as it makes a huge difference to how fast your machine will ‘feel’. What this tweak does is
remove the slight delay between clicking on a menu and XP displaying the menu.
1.Go to Start then Run
2.Type ‘Regedit’ then click ‘Ok’
3.Find “HKEY_CURRENT_USER\Control Panel\Desktop”
4.Select “MenuShowDelay”
5.Right click and select “Modify’
6.Reduce the number to around “100″
This is the delay time before a menu is opened. You can set it to “0″ but it can make windows really hard to use as menus
will open if you just look at them - well move your mouse over them anyway. I tend to go for anywhere between 50-150
depending on my mood

13. Make Programs Load Faster

This little tweak tends to work for most programs. If your program doesn’t load properly just undo the change. For any
program:
1.Right-click on the icon/shortcut you use to launch the program
2.Select properties
3.In the ‘target’ box, add ‘ /prefetch:1′ at the end of the line.
4.Click “Ok”
Voila - your programs will now load faster.

14. Improve XP Shutdown Speed

This tweak reduces the time XP waits before automatically closing any running programs when you give it the command to
shutdown.
1. Go to Start then select Run
2. Type ‘Regedit’ and click ok
3. Find ‘HKEY_CURRENT_USER\Control Panel\Desktop’Select ‘WaitToKillAppTimeout’
4. Right click and select ‘Modify’
5. Change the value to ‘1000′
6. Click ‘OK’
7. Now select ‘HungAppTimeout’
8. Right click and select ‘Modify’
9. Change the value to ‘1000′
10. Click ‘OK’
11. Now find ‘HKEY_USERS\.DEFAULT\Control Panel\Desktop’
12. Select ‘WaitToKillAppTimeout’
13. Right click and select ‘Modify’
14. Change the value to ‘1000′
15. Click ‘OK’
16. Now find ‘HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control’
17. Select ‘WaitToKillServiceTimeout’
18. Right click and select ‘Modify’
19. Change the value to ‘1000′
20. Click ‘OK’

15 Speed Up Boot Times I
This tweak works by creating a batch file to clear the temp and history folders everytime you shutdown so that your PC
doesn’t waste time checking these folders the next time it boots. It’s quite simple to implement:
1. Open Notepad and create a new file with the following entries:
RD /S /q “C:\Documents and Settings”UserName without quotes”\Local Settings\History”
RD /S /q “C:\Documents and Settings\Default User\Local Settings\History”
RD /S /q “D:\Temp” <–”Deletes temp folder, type in the location of your temp folder” 2. Save the new as anything you like but it has to be a ‘.bat’ file e.g. fastboot.bat or deltemp.bat 3. Click ‘Start’ then ‘Run’ 4. Type in ‘gpedit.msc’ and hit ‘ok’ 5. Click on ‘Computer Configuration’ then ‘Windows Settings’ 6. Double-click on ‘Scripts’ and then on ‘Shutdown’ 7. Click ‘Add’ and find the batch file that you created and then press ‘Ok’ Speed Up Boot Times II When your PC starts it usually looks for any bootable media in any floppy or cd-rom drives you have installed before it gets around to loading the Operating System from the HDD. This can waste valuable time. To fix this we need to make some changes to the Bios. 1. To enter the bios you usually press ‘F2′ or ‘delete’ when your PC starts 2. Navigate to the ‘Boot’ menu 3. Select ‘Boot Sequence’ 4. Then either move your Hard drive to the top position or set it as the ‘First Device’ 5. Press the ‘Escape’ key to leave the bios. Don’t forget to save your settings before exiting Note: Once this change has been made, you won’t be able to boot from a floppy disc or a CD-rom. If for some strange reason you need to do this in the future, just go back into your bios, repeat the steps above and put your floppy or CD-rom back as the ‘First Device’ Speed Up Boot Times III When your computer boots up it usually has to check with the network to see what IP addresses are free and then it grabs one of these. By configuring a manually assigned IP address your boot time will improve. To do this do the following: 1. Click on ‘Start’ and then ”Connect To/Show All Connections’ 2. Right-click your network adapter card and click ‘Properties’ 3. On the ‘General’ tab, select ‘TCP/IP’ in the list of services and click ‘Properties’ 4. In the TCP/IP properties, click ‘Use the following address’ and enter an IP address for your PC. If you are using a router this is usually 192.168.0.xx or 192.168.1.xx. If you are not sure what address you could check with your ISP or go to ‘Start/run’ and type ‘cmd’ and then ‘ipconfig/all’. This will show your current IP settings which you will need to copy 5. Enter the correct details for ‘Subnet mask’, ‘Default gateway’ and ‘DNS Server’. Again if you are not sure what figures to enter use ‘ipconfig/all’ as in stage 4. Free Up Memory I found this useful app via FixMyXP. ClearMem is an Excellent Tool for speeding up your XP Computer (especially if your system has been on for awhile and you have a lot of applications open). What it does, is it Forces pages out of physical memory and reduces the size of running processes if working sets to a minimum. When you run this tool, the system pauses because of excessive high-priority activity associated with trimming the working sets. To run this tool, your paging file must be at least as large as physical memory. To check your Paging File: 1. Go to your control panel, then click on ‘System’, then go to the ‘Advanced’ Tab, and Under ‘Performance’ click ‘Settings’ then the ‘Advanced’ Tab 2. On the Bottom you should see ‘Virtual Memory’ and a value. This is the value that must be at least as large as how much memory is in your system 3. If the Virtual Memory Value is smaller than your system memory, click Change and change the Min Virtual Memory to a number that is greater than your total system memory, then click ‘Set’ and Reboot 4. Once you have rebooted install ClearMem Ensure XP Is Using DMA Mode XP enables DMA for Hard-Drives and CD-Roms by default on most ATA or ATAPI (IDE) devices. However, sometimes computers switch to PIO mode which is slower for data transfer - a typical reason is because of a virus. To ensure that your machine is using DMA: 1. Open ‘Device Manager’ 2. Double-click ‘IDE ATA/ATAPI Controllers’ 3. Right-click ‘Primary Channel’ and select ‘Properties’ and then ‘Advanced Settings’ 4. In the ‘Current Transfer Mode’ drop-down box, select ‘DMA if Available’ if the current setting is ‘PIO Only’ Add Correct Network Card Settings Some machines suffer from jerky graphics or high CPU usage even when a machine is idle. A possible solution for this, which, can also can help network performance is to: 1. RightClick ‘My Computer’ 2. Select ‘Manage’ 3. Click on ‘Device Manager’ 4. DoubleClick your network adaptor under ‘Network Adapters’ 5. In the new window, select the ‘Advanced’ tab6. Select ‘Connection Type’ and select the correct type for your card and then Reboot Remove Annoying Delete Confirmation Messages Although not strictly a performance tweak I love this fix as it makes my machine ‘feel’ faster. I hate the annoying ‘are you sure?’ messages that XP displays, especially if I have to use a laptop touchpad to close them. To remove these messages: 1. Right-click on the ‘Recycle Bin’ on the desktop and then click ‘Properties’ 2. Clear the ‘Display Delete Confirmation Dialog’ check box and click ‘Ok’If you do accidently delete a file don’t worry as all is not lost. Just go to your Recycle Bin and ‘Restore’ the file. Disable Prefetch on Low Memory Systems Prefetch is designed to speed up program launching by preloading programs into memory - not a good idea is memory is in short supply, as it can make programs hang. To disable prefetch: 1. Click ‘Start’ then ‘Run’ 2. Type in ‘Regedit’ then click ‘Ok’ 3. Navigate to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters’ 4. Right-click on “EnablePrefetcher” and set the value to ‘0′ 5. Reboot. Disclaimers:-

There are several way we can optimize our computer system and speedup much faster. There are some tips which not applicable for that computer system which have Internet connection but some of them are useful to optimize Internet speed. No extra hardware is required to optimized your system you can speed up your system up 300% faster. (Please see the attached pdf file)

Note: All steps you have perform on your risk..I am not responsible for any vulnerability..

You cannot log in to or connect to secured Web sites in Internet Explorer

Method 1: Enable Compatibility View to view a secure Web site in Internet Explorer 8

The Web site may not be fully compatible with Internet Explorer 8 and may not be displayed correctly. You can enable Compatibility View for the Web site to see whether that resolves the problem. To enable Compatibility View, click the Compatibility button in the top-right corner of the window.

Collapse this imageExpand this image


For more information about how to enable compatibility mode in Internet Explorer 8, click the following article number to view the article in the Microsoft Knowledge Base:
956197 (http://support.microsoft.com/kb/956197/ ) Some Web sites may not be displayed correctly or work correctly in Windows Internet Explorer 8

Did this solve the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, try the other methods of resolution in this section.

Method 2: Verify that the date and time settings on your computer are correct

To verify that your computer is configured with the correct date and time settings, follow these steps:
  1. Click Start, and then click Control Panel.
  2. Click Date, Time, Language, and Regional Options, and then click Date and Time.
  3. Click the Date & Time tab.
  4. Make sure that the date and time settings are configured to use the current date and time, and then click OK.

Did this solve the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, try the other methods of resolution in this section.

Method 3: Clear the SSL state

Clear the Secure Sockets Layer (SSL) state. To do this, follow these steps:
  1. In Internet Explorer, click Tools, and then click Internet Options.
  2. Click the Content tab, and then click Clear SSL state.

Did this solve the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, try the other methods of resolution in this section.

Method 4: Re-register .dll files

Dynamic-link library files have a file extension of .dll. These are collections of routines that are stored until a program uses them. If these files are corrupt or out of date, they can cause problems with your computer. To fix this problem, re-register the .dll files.

To have us fix this problem for you, go to the “Fix it for me” section. If you’d rather fix this problem yourself, go to the “Let me fix it myself” section.

Fix it for me

To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.


Fix this problem


Collapse this tableExpand this table
NoteThis wizard is temporarily in English only. However, the automatic fix also works for other language versions of Windows.

Collapse this tableExpand this table
NoteIf you are not on the computer that has the problem, you can save the automatic fix to a flash drive or a CD so that you can run it on the computer that has the problem.

Now go to the "Did this fix the problem?" section.

Let me fix it myself


To fix this problem yourself, re-register the Internet Explorer .dll files. To do this, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then click OK.
  3. At the command prompt, type the following lines, and then press ENTER after each line:
    regsvr32 softpub.dll
    regsvr32 wintrust.dll
    regsvr32 initpki.dll
    regsvr32 dssenh.dll
    regsvr32 rsaenh.dll
    regsvr32 gpkcsp.dll
    regsvr32 sccbase.dll
    regsvr32 slbcsp.dll
    regsvr32 cryptdlg.dll
  4. Click OK when you receive the message that DllRegisterServer in FileName succeeded.
  5. Type exit.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me (http://blogs.technet.com/fixit4me/) " blog or send us an e-mail (mailto:fixit4me@microsoft.com?Subject=KB813444 - Reregister DLLs for Internet Explorer) message.

Method 5: Reset the Internet Explorer settings

If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.

To have us fix this problem for you, go to the “Fix it for me” section. If you’d rather fix this problem yourself, go to the “Let me fix it myself” section.

Fix it for me

To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.


Fix this problem


Collapse this tableExpand this table
NoteThis wizard is temporarily in English only. However, the automatic fix also works for other language versions of Windows.

Collapse this tableExpand this table
NoteIf you are not on the computer that has the problem, you can save the automatic fix to a flash drive or a CD so that you can run it on the computer that has the problem.

Now go to the "Did this fix the problem?" section.

Let me fix it myself


To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Exit all programs, including Internet Explorer (if it is running).
  2. If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
    inetcpl.cpl
    If you use Windows Vista, click Start
    Collapse this imageExpand this image
    Then type the following command in the Start Search box, and then press ENTER:
    inetcpl.cpl
    The Internet Options dialog box appears.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
  5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
  6. Start Internet Explorer again. If you still cannot start Internet Explorer, go to Method 7.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me (http://blogs.technet.com/fixit4me/) " blog or send us an e-mail (mailto:fixit4me@microsoft.com?Subject=KB813444 - Reset Internet Explorer settings) message.

Method 6: Use System Restore to return your computer to a previous state

The System Restore feature in Windows XP takes a "snapshot" of critical system files and some program files and stores this information as restore points. You can use these restore points to return Windows XP to a previous state.

For additional information about how to use restore points to return Windows XP to a previous state, click the following article number to view the article in the Microsoft Knowledge Base:
306084 (http://support.microsoft.com/kb/306084/ ) How to restore the operating system to a previous state in Windows XP

For more information about how to use restore points to return Windows Vista to a previous state, click the following article number to view the article in the Microsoft Knowledge Base:
936212 (http://support.microsoft.com/kb/936212/ ) How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista

Did this solve the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, try the other methods of resolution in this section.

Method 7: Use the System File Checker (Sfc.exe) tool to scan all Windows File Protection (WFP)-protected files

Use System File Checker with the /scannow parameter to immediately scan and verify the versions of all the system files that Windows File Protection helps protect. If System File Checker discovers that such a file was overwritten, it retrieves the correct version of the file from the cache folder (Systemroot\System32\Dllcache) or from the Windows installation source files, and then replaces the incorrect file. System File Checker also checks and repopulates the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run System File Checker.

To run System File Checker with the /scannow parameter, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type cmd, and then click OK.
  3. At the command prompt, type sfc /scannow, and then press ENTER.

For more information about System File Checker in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
310747 (http://support.microsoft.com/kb/310747/ ) Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

For more information about System File Checker in Windows Vista, click the following article number to view the article in the Microsoft Knowledge Base:
929833 (http://support.microsoft.com/kb/929833/ ) Some Windows Vista functions may not work, or Windows Vista may stop responding
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