Windows Live Photo Gallery stops responding or will not start

Follow the steps for your operating system:

• Windows Vista
  1. Close Windows Live Photo Gallery.
  2. Click Start
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     , type %userprofile%\AppData\Local\Microsoft\Windows Live Photo Gallery in the Start Search box, and then press ENTER.
  3. Right-click Pictures.pd4, and then select Rename.
  4. Change the name of file to OLD_Pictures.pd4.
  5. Start Windows Live Photo Gallery.
  Note Windows Live Photo Gallery will re-create the database based on the metadata and information that is stored in your media files. Any metadata that is not written back to a media file will be lost. For example, the metadata could be lost because a media file was locked or read-only.
• Windows XP
  1. Close Windows Live Photo Gallery
  2. Click Start, click Run, type %userprofile%\Local Settings\Application Data\Microsoft\Windows Live Photo Gallery, and then click OK.
  3. Right-click Pictures.pd4, and select Rename.
  4. Change the name of file to OLD_Pictures.pd4.
  5. Start Windows Live Photo Gallery.