You Receive Duplicate Messages When You Download E-Mail from the Server in Outlook Express

Cause:

• 'Leave messages on server? is checked in account settings of Outlook Express.
• This behavior can occur if the Pop3uidl.dbx file is damaged.

Solution:

To resolve this behavior, rename the Pop3uidl.dbx file, and then restart Outlook Express. Follow these steps:

1. Close Outlook Express.
2. Click Start-> Search and then click For Files or Folders.
3. In the Search for files or folders named box, type Pop3uidl.dbx, and then click Search Now.
4. Under Search Results, right-click the Pop3uidl.dbx file, and then click Rename.

  

5. Type Pop3uidl.old, and then press ENTER.
6. Restart Outlook Express.

You can visit this web site :

http://support.microsoft.com/kb/287070

http://support.microsoft.com/kb/832925

http://support.microsoft.com/kb/941090

The HP Director Window Does Not Open in Windows XP

Solution : Update the HP Director software

HP has released an update titled Critical update to resolve an issue with HP Director after installing Internet Explorer 7 to resolve this issue. Use one of the following methods to install the update to resolve the issue.

Method one: Download and install the HP Director update

Follow these steps exactly to download the HP Director update from the HP Web Site. Some of the following steps might require you to navigate away from this Web page. Consider bookmarking or printing this page for reference.

If you prefer to install the update without downloading anything, skip to the next method.

1. Click here to go to the HP Software Download Page Or you can download it from here.

2. In the Enter a product number text box, type your product model (for example, HP Officejet 7115), and then click Submit ( ) or press Enter .

   NOTE:

   If you are not sure what your product model is, look on the product itself. The model number is usually somewhere on the top or front of the product.

3. Under Product search results , click your product model.

4. Click Windows XP under Select your operating system .

5. Under Update , click Critical update to resolve an issue with HP Director after installing Internet Explorer 7 .

   Figure 2: Example of critical update option on the HP Software Download page

   

   NOTE:

   This update may or may not be available for your product. If it is not available, try the next method.

6. Thoroughly review the information on the critical update page, and then follow the on-screen instructions to download and install the update.

   When the update finishes installing, HP Director functions normally.

Unable to open attachment with Outlook Express

Unblocking an Attachment

E-mail attachments might be dangerous, but they can also be useful, fun, and sometimes even necessary. How do you turn off the block? The answer is just a few mouse clicks away: not so many as to be a burden, but not so few that you can open an attachment without a few seconds to consider if you really should.

To turn off the attachment block long enough to access an attachment:

•	Click Tools.
•	Click Options.
•	Click the Security tab.
•	Clear the check box next to "Do not allow attachments to be saved or opened that could potentially be a virus."
•	Click OK.

The Security Options panel allows you to turn off blocking of attachments, as well as blocking of automatic downloads.

Note that any change you make here will not affect a message that is already being displayed, either in the Preview pane or a message window. In that case simply select another message and then click again on the one with the attachment, or close and re-open the message window.

So far, so good. You now have access to the attachment and can save it to your hard disk and scan it with your anti-virus program (with the latest signature files of course.) But before you go any further, be sure to return to the Security Options panel and turn the block on again so you will be protected in the future.

Opening a File Saved from an Attachment

Now that you have the attachment saved and scanned, you probably want to open the saved file. At this point SP2 behaves quite differently than before. Previously you could simply open the saved file and it would run like any other file. SP2 adds a new layer of protection in that it remembers the file you are trying to open was downloaded from the Restricted Zone (the default setting for Outlook Express) and so you are given one more warning.

Trying to open a file that was saved from an attachment results in a firm warning for SP2 users.

If you are sure the file is legitimate and that it is not a virus, you can clear the check box for "Always ask before opening this file" and Windows will treat the file normally.

Tip: An easy way to unblock multiple saved files

If you receive an e-mail message with several attachments that have been blocked, there is an easy way to unblock them all at once after you save them to your hard disk. Hold the CTRL key while you click once on each saved file until all are selected. Then right-click on any one of them and click Properties. You will see a new option at the bottom of the General tab.

Unblock one or several files at once using the Properties dialogue.

Click the Unblock button and all the files will be available to run as normal files.

Sometimes you might receive an attachment that you are sure is safe because it passes the safe-computing basics:

•	the attachment came from a known source and
•	you were expecting it and
•	you know what the file will do and
•	your anti-virus program is up to date and it is configured to scan executable files when they are opened.

In that case you can open an unblocked attachment directly in Outlook Express. You will receive a warning similar to that when you open a saved file, but without the option to unblock the file permanently. You will continue to receive the same warning each time you try to open the attachment in Outlook Express.

"Outlook Express Won't Let Me View Pictures"

After installing SP2 you can see immediately if Outlook Express has blocked any external content in a message because the InfoBar will appear above the message body telling you so. To download the blocked content, all you have to do is click on the InfoBar. Should you wish to turn this feature off, you can do so easily in the Security Options (the second item in the Security Options panel shown earlier.)

To download blocked images and other external content just click the InfoBar.

Final step is reset Internet Explorer.

-> Click on "start" then select "run"

-> type "inetcpl.cpl" and press "ok"

-> you will get internet option windows

-> select program tab

-> resat Internet Explorer

The screen saver does not work when you use a Microsoft wireless pointing device on a Windows Vista

Cause:

This behavior may occur because of a startup program that is installed with the CyberLink PowerDVD software or the CyberLink PowerCinema software. The PCMService.exe program starts when the computer starts and interaction at some level between this and the Wireless reciever prevents the computer from becoming idle. Therefore, the screen saver and the other idle-related features do not start.

Additionally, this issue may occur if the PCM and DVDLauncher services are running in the background. The PCM service is part of the Dell operating system that is used to start media programs faster. The DVDLauncher is a program that is used for DVD playback. This issue also occurs in Windows Vista premium and in Windows Vista Ultimate because of the media center functionality that is built in

Symptoms: When you use a Microsoft wireless pointing device that uses Microsoft IntelliPoint software on a Windows Vista-based computer, you may notice that the screen saver of the computer does not work even though it is configured to run.

Solution:

SUMMARY

This article describes how to resolve problem with screen saver of the computer, which does not work even though it is configured to run  problem on Vista-based computer.

RESOLUTION

To resolve this issue, plug in a wireless receiver, and then check for Microsoft Update. Install the Optional Hardware Update that is named Microsoft HID Non-User Input Data Filter.

WORKAROUND

To work around this behavior, use one of the following methods:

Method 1: Turn off the PCMService.exe program

1. Open System Configuration. To do this in Microsoft Windows XP, click Start, click Run, type msconfig, and then click OK.
   
   To open System Configuration in Windows Vista, click Start, type System Configuration in the Start Search box, and then click System Configuration in the Programs list.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
2. On the Startup tab, click to clear the PCMService startup item check box.
3. Click Apply, and then click Close.
4. When you are prompted to restart the computer, click Restart.

Method 2: Method 2: Remove the PowerDVD software

1. Open Add or Remove Programs. To do this in Windows XP, click Start, click Run, type appwiz.cpl, and then click OK.
   
   To open Add or Remove Programs in Windows Vista, click Start, type Add or Remove Programs in the Start Search box, and then click Add or Remove Programs in the Programs list.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
2. In the list of currently installed programs, click PowerDVD.
3. Click the Change/Remove button, and then follow the steps that appear on the screen to remove the program.

Unable to install windows update

Method 1: Rename the Edb.log file

This issue may occur if the hotfix installer references the Edb.log file, and the file is corrupted. To resolve this issue, rename the Edb.log file. To do this, follow these steps:

1. Start Windows Explorer, and then open the following folder: C:\WINDOWS\system32\CatRoot2\
2. Right-click the Edb.log file, and then click Rename. Rename the file 'Edb.old.'
3. Start Internet Explorer, and then open the Windows Update Web site to continue the updates.
   
   

   If you still cannot install the updates, rename the CatRoot2 folder. To do this, follow these steps:

4. Start Windows Explorer, and then open the following folder:
   C:\WINDOWS\system32\
5. Right-click the CatRoot2 folder, and then click Rename. Rename the CatRoot2 folder 'CatRoot2old'. 
6. Start Internet Explorer, and then open the Windows Update Web site to continue the updates.

Method 2: Register the DLL files

This issue may occur if the correct DLL files have not been registered. To register the DLL files, follow these steps:

1. Click Start, click Run, type regsvr32 licdll.dll in the Open box, and then click OK. When you receive the message that the DllRegisterServer succeeded, click OK.
2. Click Start, click Run, type regsvr32 regwizc.dll in the Open box, and then click OK. When you receive the message that the DllRegisterServer succeeded, click OK.
3. If you still cannot install the updates, use the following method:

Method 3: Repair the certificate

This issue may occur if the 'Microsoft Root Authority' certificate or the 'NO LIABILITY ACCEPTED, (c)97 VeriSign, Inc.' certificate under Trusted Root Certification Authorities has been removed. To resolve this issue, follow these steps:

1. On another computer where the Microsoft Root Authority certificate has been installed, open Internet Explorer. 
2. Click Tools, and then click Internet Options. 
3. Click the Content tab, and then click Certificates.
4. Click the Trusted Root Certification Authorities tab.
5. Scroll down, and then click Microsoft Root Authority. 
6. Click Export. 
7. Follow the steps in the wizard to export the certificate to a DER Encoded Binary x.509-format file (.cer file) file on a floppy disk or to a shared folder that is accessible to the computer that cannot install updates. 
8. On the computer that cannot install updates, open Internet Explorer. 
9. Click Tools, and then click Internet Options. 
10. Click the Content tab, and then click Certificates. 
11. Click the Trusted Root Certification Authorities tab. 
12. Click Import. 
13. In the wizard, click Next. 
14. Click Browse to locate the file that you saved to a floppy disk or to a shared folder, and then click Open. 
15. Click Next, click Automatically select the certificate store based on the type of certificate, click Next, and then click Finish.

Method 4: Delete the WUTemp files

This issue may occur if the contents of the WUTemp folder are corrupted. To resolve this issue, delete the Windows Installer temporary files.

Note These files are stored in a hidden folder. You must make the folder visible.

To delete the Windows Installer temporary files, follow these steps:

1. Click Start, and then click My Computer. 
2. On the Tools menu, click Folder Options. 
3. Click the View tab. 
4. Click to clear the Hide protected operating system files (Recommended) check box. 
5. Click the Show Hidden files and folders option, and then click OK. 
6. Double-click Local Disk (C:). 
   
   Note If you have more than one hard disk drive on your computer, the WUTemp folder may be located on another partition. For example, the folder may be D:\WUTemp, or E:\WUTemp.
   
7. Double-click WUTemp.
8. On the Edit menu, click Select All to select all the files in the WUTemp folder.
9. On the File menu, click Delete. If you are prompted to confirm the file deletion, click Yes.
   
   Method 5: Check the firewall, antivirus, and other software

A software firewall is a security system that acts as a protective boundary between a network and the outside world. If you have a firewall installed, it can prevent your computer from connecting to the Windows Update server. Look in the notification area of your desktop (in the lower right corner of your screen) to see if a firewall is running on your computer. In Windows XP, you may have to show all icons in the notification area to reveal your firewall icon. To identify the program that an icon represents, position your pointer over the icon and wait several seconds. When you find the icon for your firewall, right-click the icon. This action may reveal a menu that allows you to temporarily disable the firewall. Some common software firewalls include: ZoneAlarm, Norton Internet Security, McAfee Security, and BlackICE.

To determine if the firewall is causing the issue, temporarily disable the firewall, and then see if the error persists. If disabling the firewall resolves the issue, contact the firewall software manufacturer for directions about how to configure your firewall to allow you to use Windows Update. Make sure that TCP/IP ports 80 and 443 are open in both directions. Make sure that your firewall is not blocking scripting functions on Web sites.

To determine if your antivirus or other software is causing the issue, temporarily disable all non-Microsoft software, such as your antivirus software, or any Web accelerator or Web enhancement programs, before accessing the Windows Update Web site. If disabling the non-Microsoft software resolves the issue, contact the software manufacturer for directions about how to configure your software to allow you to use Windows Update

Windows Live Communications Platform has encountered a problem and needs to close

Thank you for contacting Windows Live Messenger Technical Support. My name is Ryan and I'll be glad to assist you with your concern.

Based on the information I received, I understand that you received error code 80048826 when you tried to sign in to Windows Live Messenger. You also mentioned that you tried the steps that my colleagues gave but to no avail. I know this must be an inconvenience to you. Be assured I'll do my best to help you out.

To eliminate that this issue is not caused by corrupted files in the Windows Live Messenger program, you need to perform clean installation. This process is almost the same as removing and reinstalling the program in your computer. However, this will completely remove other files associated with the program.

The following instructions are lengthy but it is important that you follow them carefully to ensure the problem is resolved. I know how this can be quite confusing but I would appreciate your patience in accomplishing each step. Here are the steps that you should follow:

1. Remove Windows Live Messenger from the computer.
a. In the notification area, right-click the Windows Live Messenger icon, and then click Sign Out.
b. Click Start, click Run, type control appwiz.cpl, and then click OK.
c. In the list of currently installed programs, select MSN Messenger or select Windows Live Messenger, and then click Remove.
d. If you are prompted to confirm, click Yes.

2. Remove the temporary files and folders from the computer:
a. Click Start, click Run, type cleanmgr, and then click OK.
b. If you are prompted, click C: in the Select the drive you want to clean up list, and then click OK.

Notes: If you partitioned the hard disk, the CleanMgr utility prompts you to select a drive. The Disk Cleanup utility displays how much disk space can be freed. This process can take several minutes.

c. On the Disk Cleanup tab, make sure that only the following options are selected:
- Downloaded Program Files
- Temporary Internet Files
- Temporary files
- Temporary Offline Files
- Offline Files

d. Click OK two times.

3. Delete Windows Live Messenger related cache files

a. Click Start, click Run, type CMD, and then press Enter to open a command window. Execute the following commands one at a time and hit Enter after each command to execute each of them.
b. The following commands delete files that are using when you sign in and the Contacts Cache folders.

del "%USERPROFILE%\Application Data\Microsoft\IdentityCRL"
del "%ALLUSERSPROFILE%\Application Data\Microsoft\IdentityCRL"
del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Windows Live Contacts"<>
del "%USERPROFILE%\Contacts"

c. The following commands delete files related to sharing folders. Executing this command may result in deleting the files your contacts shared with you or that you shared with your contacts using the sharing Folders feature. Please create a backup of these files , if desired, before executing the next two commands.

del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\\Sharing Folders"
del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Messenger\\SharingMetaData"

Note: In these examples, is the e-mail address that you use to sign in to Windows Live Messenger.

4. Delete Windows Live Messenger-associated registry keys.

Important: The following steps contain information about how to modifying the registry. Before you modify the registry, make sure to back it up, and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, visit the following Web site: http://support.microsoft.com/kb/256986

Warning: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

a. Click Start, click Run, type CMD, and then press Enter to open the command window.
b. Type the following commands exactly as they appear below. Press Enter after typing each command to execute the command.

Note: In some case you may encounter the error that the key does not exist. If you have typed the command correctly, this may be because the key has already been removed earlier or does not exists on your machine.

REG DELETE HKLM\Software\Microsoft\MSNMessenger /f
REG DELETE HKCU\SOFTWARE\Microsoft\MSNMessenger /f
REG DELETE HKCU\SOFTWARE\Microsoft\Windows Live\ Communications Clients\Shared /f
REG DELETE HKCU\Software\Microsoft\IdentityCRL /f
REG DELETE HKLM\System\CurrentControlSet\Services\usnjsvc /f

5. Restart the computer.

6. Reinstall Windows Live Messenger:
a. Visit the following Web site: http://get.live.com/messenger/overview
b. Click Get it free.
c. In the Set up your Messenger window, select your settings and then click Install.
d. In the File Download window, click Save or click Run.
e. Follow the steps to install Windows Live Messenger.

I hope these steps resolve your concern with Windows Live Messenger. If you need further assistance, you may contact us at http://support.live.com. For additional information and self-help instructions, visit https://account.live.com/HelpCentral.aspx and choose Windows Live Messenger from the drop-down menu.

Thank you for contacting Windows Live Messenger Technical Support. Have a great day.

Sincerely,

Ryan
Windows Live Messenger Technical Support

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# Office

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PDFCreator - create pdf documents
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7-Zip - compression program
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# Internet

Firefox - web browser
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Maxthon - web browser
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Thunderbird - email client
PopTray - check for emails
Free Download Manager - download manager
FlashGet - download manager
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µTorrent - torrent client
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Miranda - chat client
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JAJC - chat client
HydraIRC - IRC client
Talkative IRC - IRC client
IceChat - IRC client
Skype - VOIP client
Google Talk - VOIP client
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Wengo - VOIP client

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AVG Free - antivirus
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CyberDifender - Internet Security Suite
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Microsoft Baseline Security Analyzer - identify security misconfigurations

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Hamachi - VPN client
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Monkey's Audio - APE compressor/decompressor
mpTrim - mp3 editor
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EncSpot Basic - analyse mp3 files

# Video

Windows Media Player - audio/video player
VLC - video player
Media Player Classic - video player
MV2Player - video player
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Zoom Player - video player
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VirtualDub - video editor
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Video mp3 Extractor - rip audio from video files
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DeepBurner - CD/DVD burner
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CCleaner - system cleaner
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Education

SpeQ Mathematics - mathematics program
Dia - diagram creation program
Google Earth - explore the world
NASA World Wind - 3D virtual globe
Celestia - explore the space
Stellarium - planetarium

Miscellaneous

nLite - Build your own custom Windows disk.
VirtualPC - create virtual machines
grabMotion - webcam capture
iDailyDiary - simple page-for-a-day diary
Pivot Stickfigure Animator - create stick-figure animations
Wink - create presentations
Scribus - professional page layout
FreeMind - midn mapping software
Windows Live Writer - WYSIWYG blog authoring

Wallpapers

Mikhail Arkhipov - 1920 x 1200; 1600 x 1200; amazing wallpapers